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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Welcome to the Gathering by Chartwells! Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday-Friday 8:00am - 5:00pm. Please contact our Catering Director at 931-372-6440 for customized service and menus.
To ensure optimal selection and the best possible service we kindly ask that events be booked at least seven business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs.
We kindly request a confirmed number of guests be specified 3 business days prior to the event. This number is considered the guaranteed guest count.
We kindly request that cancellations must be made 5 days prior to the contracted event date. Orders cancelled less than 5 days in advance will be billed 50% of the total invoice amount.
Events exceeding 4 hours will be billed $50 per hour.
All disposable service ware will be furnished as accompaniment to all items purchased. Some exceptions apply to orders being picked up. We provide high quality disposable plastic ware. China and glassware is available for an additional charge of $1.00 per person.
Tablecloths are supplied for all food and beverages service tables at events. Tablecloths for non-food tables are available for an additional $8.00.
We request tax-exempt forms be faxed to our office 931-372-6276 three business days prior to the event.
A form of payment (purchase order or credit card) is kindly requested three business days prior to the event date. We ask that contracts be paid in full within one business day following the event.
Special diets are accommodated upon request, we kindly request that your needs be submitted as soon as possible.
Please reserve all non-food related equipment by contacting Susan Henry @ TTU 931-372-3123 This will include room reservation, set and room configuration, audio visual and other general information.
